Company Name: Quanzhou Lange Technology Co., Ltd.
Email: service@bovirela.com
At Bovirela™, we believe every carefully designed piece deserves a thoughtful journey from our hands to your home. This Shipping Policy explains how your order is prepared, shipped, tracked, and delivered.
Our goal is to provide a smooth and reliable shopping experience while ensuring your décor pieces arrive safely and ready to enhance your living space.
Our Shipping Approach
Bovirela™ creates decorative pieces designed to bring beauty, balance, and personality into modern homes.
To provide a wider selection of unique designs while maintaining efficient fulfillment, some products may be shipped directly from trusted production facilities and distribution partners.
This approach helps us:
✨ Offer thoughtfully designed home décor collections
🏡 Deliver products safely with reliable fulfillment solutions
🌿 Reduce unnecessary inventory and improve supply efficiency
💎 Maintain accessible pricing while focusing on quality and design
We appreciate your patience as each order makes its way from our partners to your home.
1. Order Processing & Shipping Fees
Every Bovirela™ order is carefully prepared before shipment.
Order Processing Time:
Please allow 2–5 business days for order verification, quality inspection, protective packaging, and shipment preparation.
During Peak Periods:
Holiday seasons, promotional events, or high-volume periods may require additional processing time.
Shipping Fee:
Shipping costs are calculated based on your destination and order details during checkout.
2. Estimated Delivery Time
Because our products may be fulfilled through different distribution locations, delivery schedules can vary depending on destination and availability.
| Region | Estimated Delivery Time |
|---|---|
| United States | 10 – 16 Business Days |
| Canada / United Kingdom / Australia | 12 – 18 Business Days |
| Other International Locations | 15 – 25 Business Days |
Please note that estimated delivery windows are provided as guidance and are not guaranteed arrival dates.
We carefully package each decorative piece to help ensure it arrives safely and beautifully.
3. Shipment Tracking
Once your order has been dispatched, you will receive a confirmation email containing your tracking details.
Please keep in mind:
✨ Tracking information may require 1–3 business days to become active after shipment
✨ Carrier updates may appear gradually during transportation
✨ Temporary gaps in tracking updates do not necessarily indicate delivery issues
Your package remains on its way while moving through the shipping network.
4. International Orders, Duties & Taxes
For international shipments, orders may be delivered under DDU (Delivered Duty Unpaid) terms.
This means:
• Customers are responsible for any applicable customs duties, import fees, or local taxes required by their country
• Bovirela™ is not responsible for delays caused by customs inspections or clearance procedures
• Import regulations vary depending on location
We recommend checking your local customs requirements before placing an international order.
5. Order Changes & Cancellation Requests
At Bovirela™, we begin preparing orders promptly to provide faster delivery.
If you need to update your shipping information or request a cancellation, please contact our customer support team at:
Please reach out within 12 hours of placing your order.
Once your order has entered fulfillment or shipping preparation, changes and cancellations may no longer be available.
6. Damaged, Missing, or Lost Packages
We want your Bovirela™ experience to be exceptional from purchase to delivery.
Damaged Items
If your order arrives with visible damage:
✨ Please contact us within 72 hours of delivery
✨ Include photos of the packaging and the product
✨ Our team will review your request and provide an appropriate solution, including replacement assistance when applicable
Lost Packages
If the shipping carrier confirms that your package has been lost during transit:
We will work with you to resolve the issue and provide a suitable solution.
Our Commitment
Every Bovirela™ piece is created to bring beauty and character into your home. We are committed to making your shopping experience as seamless as possible — from the moment you place your order to the moment your décor arrives.
Thank you for choosing Bovirela™.
We appreciate your trust and look forward to becoming part of your home.